Shipping policy

Where possible we keep stock of our items but sometimes we may have to order direct from the supplier. When this happens it can take up to 2 weeks from order to delivery date. We have the right to change or amend any estimated stock dates as and when necessary.

If the item is in stock and ready to be shipped you can expect you order to be delivered within 5-7 working days.

House Of Bébé are not responsible for any delays incurred after the order has left our warehouse. Although we use reliable couriers, sometimes delays can happen.

We do not ship out orders on weekends so orders placed on Friday will be shipped the following Monday (bank holiday exclusions apply)

You will receive tracking information once your order has been dispatched from us. 

Delivery is free on all orders over £100 unless stated otherwise (furniture delivery and 2 man delivery may incur a fee)

Delivery for orders under £100 is subject to sizing - this will be calculated at the checkout.

If you have any questions about delivery please contact us via email or phone

As well as home delivery, we offer in store collection for most of our products. Again, most of our products will be kept in stock but from time to time there may be a delay on collecting in store if we are awaiting stock or have to order an item in specifically. Please do not travel to the store before receiving your ‘collection is ready’ email notification. Items will usually be ready to collect within 2-3 working days if in stock.

What do I need to bring?:
Identification (this must match the name and address on the order)
Order Number 

‘Collection is ready’ notification (email or text)

Note: you will be required to sign for your collection when you receive the order. It is your responsibility to ensure all items on the order are received before signing.